This Refund Policy explains the terms under which refunds, cancellations or adjustments may be considered for services provided by MIK Securities.
By purchasing or subscribing to any applicable service, you acknowledge that you have read and understood this Refund Policy.
Refund eligibility depends on the nature of the service purchased, the applicable subscription terms and the circumstances of the refund request.
Where a refund is permitted, the request must generally be submitted within the applicable refund period communicated at the time of purchase.
For subscription-based services, cancellation of a subscription may stop future billing but does not automatically entitle the user to a refund for a period that has already commenced.
Any applicable refund will be considered according to the specific subscription terms presented to you at the time of purchase.
If you wish to cancel a service or request a refund, please contact MIK Securities as soon as possible with the relevant transaction or subscription details.
Cancellation requests received after a service has been substantially provided may not qualify for a refund, subject to applicable laws and the terms of the service.
Certain services, research products, reports, digital content or services that have already been delivered or made available may be non-refundable.
Any specific non-refundable service or product will be identified in the applicable service or purchase terms wherever required.
If you believe that you have been charged more than once for the same service or that an incorrect amount has been charged, please contact us with the relevant payment information.
After verification, eligible duplicate or incorrect payments may be refunded to the original payment method, subject to applicable payment processing procedures.
Once a refund has been approved, we will initiate the refund through the applicable payment method or payment service provider.
The time required for the refunded amount to appear in your account may depend on your bank, card issuer or payment provider.
Where applicable, payment gateway, transaction or processing charges may be non-refundable, subject to the terms applicable to the particular transaction.
If you experience an issue with a service purchased from MIK Securities, please contact us and provide sufficient details regarding the issue.
We will review the matter and, where appropriate, may provide a correction, alternative solution, service adjustment or refund in accordance with the applicable service terms.
Payments for research, information, subscription or other services do not constitute a guarantee of investment returns.
MIK Securities is not responsible for investment losses, market losses or financial outcomes resulting from a user's investment decisions. Such losses do not ordinarily constitute grounds for a refund of service fees.
Refund requests may be declined where the request is inconsistent with the applicable service terms or where the service has already been fully delivered, subject to applicable consumer protection and regulatory requirements.
MIK Securities may update or modify this Refund Policy from time to time to reflect changes in our services, payment procedures, business practices or applicable legal and regulatory requirements.
Any updated version will be published on this page with the revised "Last Updated" date.
If you have questions regarding a cancellation, payment or refund request, please contact MIK Securities with your relevant transaction details.
Email: info@miksecurities.com
Company: MIK Securities
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